Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Identification Information

This includes your name, email address, phone number, date of birth, gender, and any other personal details you provide when signing up for our services, booking sessions, or contacting us.

Health and Fitness Data

This includes information such as fitness goals, exercise history, health conditions, movement assessments, and any other data you voluntarily provide for training, coaching, or wellness purposes.

Payment Information

If you make a purchase, we may collect payment-related details. All financial transactions are processed securely through third-party payment processors. Omni Fitness Center does not store full credit card information.

Website Usage Data

We may collect information about how you interact with our website, including IP address, browser type, device information, and pages visited, through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

To provide and deliver our fitness, training, coaching, and wellness services
To create personalized training programs and recommendations
To process payments and manage transactions
To communicate with you regarding appointments, services, updates, or support
To send marketing communications about programs, promotions, or events (you may opt out at any time)
To improve our website, services, and user experience through analytics and feedback
To respond to inquiries and provide customer support

3. How We Protect Your Information

We take reasonable administrative, technical, and physical security measures to protect your personal information, including encryption, secure systems, and access controls. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information in the following circumstances:

With service providers: Trusted third parties who help operate our business, such as payment processors, CRM systems, email/SMS platforms, analytics providers, and scheduling software
For legal compliance: When required by law, regulation, or legal process
Business protection: To protect the rights, safety, or property of Omni Fitness Center, our clients, or others

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze site usage, and improve user experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access & correction: Request access to or correction of your personal data
Deletion: Request deletion of your information, subject to legal or contractual obligations
Marketing opt-out: Unsubscribe from marketing emails or messages at any time

To exercise these rights, please contact us at [email protected].

7. Third-Party Websites

Our website may include links to third-party websites. Omni Fitness Center is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is identified, we will take steps to delete it promptly.

9. How We Obtain Your Consent

Omni Fitness Center collects your mobile phone number when you voluntarily visit our opt-in page at https://fitness.theomnifitnesscenter.com/optin and complete the sign-up form. By entering your number and submitting this form, you are granting express written consent to receive text messages from us.

10. How We Use Your Information

We use your phone number to send you information relevant to your fitness journey, including:

Membership updates and renewal alerts.
Class schedule changes or waitlist notifications.
Exclusive gym promotions and wellness tips.
Appointment reminders.

11. Strict Data Privacy & Zero Sharing Policy

We value your privacy above all else. Your mobile phone number is never shared, sold, rented, or traded with any other company, affiliate, or individual.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Opting Out

You can cancel the SMS service at any time. Just text STOP to the short code or number providing the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by updating the effective date at the top of this page. We encourage you to review this policy periodically.